Terms of use

In these Terms:

• • “Website” means the Malta Global License website and any subdomains, pages, and content we make available through it.
• • “You” / “your” means any person who accesses or uses the Website.
• • “Content” means all text, graphics, data, documents, and other material published on or via the Website.
• • “Services” means any online services we provide through the Website (e.g. application forms, registers, verification tools).

The Website is provided to give information about the Authority, its functions, and to support licensing, compliance, and public access to registers and guidance. You may use the Website only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your use does not violate any applicable law or the rights of others.

You may browse the Website, download or print content for your own reference, and use any Services we make available (e.g. enquiry forms, licence verification) in the manner intended. Use of the Website does not create any contractual or regulatory relationship between you and the Authority except where we expressly agree otherwise (e.g. in connection with a license application).

You must not:

• • Use the Website in any way that is unlawful, fraudulent, or harmful, or that could damage, disable, or impair the Website or our systems.
• • Attempt to gain unauthorised access to any part of the Website, our systems, or any data we hold (including by hacking, scraping beyond reasonable use, or using automated means without our permission).
• • Introduce viruses, malware, or other harmful code, or use the Website to distribute spam or unsolicited communications.
• • Misrepresent your identity or affiliation, or use the Website to impersonate the Authority or any other person.
• • Use the Website or any Content for commercial purposes in a way that suggests endorsement by the Authority, or to create a derivative work that could be confused with official Authority material.
• • Remove or alter any copyright, trademark, or other proprietary notices on the Website or Content.

We may suspend or block access to the Website (or any part of it) for users who we reasonably believe have breached these Terms or for operational or security reasons.

The Website and its Content (including but not limited to layout, design, logos, text, and graphics) are owned by or licensed to the Authority and are protected by intellectual property rights. You may view, download, and print Content for your personal, non-commercial use or for the purpose of engaging with our regulatory functions (e.g. applying for a license, checking a register). You must not otherwise copy, reproduce, distribute, or create derivative works from the Content without our prior written consent, except where permitted by law (e.g. fair use or statutory exception). The Authority’s name and branding may not be used in a way that suggests endorsement or official association unless we have agreed in writing.

We aim to keep the information on the Website accurate and up to date. However:

• • General content on the Website is for information only. It does not constitute legal, regulatory, or professional advice. You should not rely on it as a substitute for reading the law, official notices, or for seeking independent advice.
• • Official sources prevail. In the event of any conflict between the Website and primary legal or regulatory sources (legislation, regulations, official registers, published notices), the primary sources take precedence. For authoritative guidance, always refer to published legislation and the Authority’s official publications and registers.
• • Registers and verification. Where we publish registers or verification tools, we strive to keep them current. Status and details may change; for definitive confirmation of a license or other official record, contact the Authority or refer to the official register as maintained by us.

We do not warrant that the Website or Content will be uninterrupted, without errors, or clear of viruses or other harmful components. We may change or withdraw Content or Services at any time without notice where necessary for legal, operational, or other reasons.

The Website may contain links to third-party websites (e.g. other regulators, government sites, or resources). Such links are provided for convenience only. We do not control and are not responsible for the content, privacy practices, or availability of those sites. Inclusion of a link does not imply endorsement by the Authority. When you leave our Website, you do so at your own risk and the terms and policies of the third-party site will apply. We encourage you to read those terms and privacy policies before using linked sites.

The Website supports our functions as a licensing and regulatory authority. Please note:

• • Applications and submissions made through the Website (e.g. licence applications, enquiries) are subject to our application procedures, legal requirements, and any separate terms or notices we provide in connection with those processes.
• • Licence holders and applicants must comply with the law, licence conditions, and our published guidance. These Terms do not replace or limit any regulatory obligations.
• • Enforcement and decisions are taken in accordance with the law and our procedures. Nothing on the Website constitutes a commitment as to the outcome of any application or regulatory action.

To the fullest extent permitted by applicable law, the Authority shall not be liable for any direct, indirect, incidental, special, consequential, or punitive loss or damage arising from or in connection with your use of (or inability to use) the Website or any Content, including but not limited to loss of data, revenue, or business opportunity, or any reliance on the accuracy or completeness of the Content. This does not exclude or limit our liability where it cannot be excluded or limited by law (e.g. for death or personal injury caused by our negligence, or for fraud). If you use the Website or Content in the course of a business, we accept no liability for business losses. Nothing in these Terms affects your statutory rights as a consumer where applicable.

You agree to indemnify and hold harmless the Authority, its officers, and employees from and against any claims, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in connection with your use of the Website, your breach of these Terms, or your violation of any law or the rights of a third party.

Your use of the Website may involve the processing of your personal data. How we collect, use, and protect your data is set out in our Privacy Policy. By using the Website you acknowledge that you have read and understood the Privacy Policy (as updated from time to time).

We may revise these Terms at any time by updating this page. The “Last updated” date at the top will be amended accordingly. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms. We may also change, suspend, or discontinue any part of the Website or Services at any time without liability to you, where necessary for operational, legal, or security reasons.

If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if that is not possible, severed. The remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

These Terms are governed by the laws of Malta. Any dispute arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Malta, except where mandatory law requires otherwise.

For questions about these Terms of Use, please contact Malta Global License: